Privacy Policy
Last Updated: 25/07/2025
Welcome to Allient Technologies LLC ("Allient," "we," "our" or "us"). We respect your privacy and are committed to protecting the personal data we collect and process through our websites, applications, products and related services (collectively, the "Services").
This Privacy Policy explains how we collect, use, share and safeguard your information, and describes the rights and choices available to you.
Legal notice: This document is a template for reference only. Please have your legal team review and adapt it to your specific business model, jurisdiction and regulatory requirements. Replace any bracketed fields with the appropriate information.
1. Identity and Contact Details of the Data Controller
- Controller: Allient Technologies LLC
- EIN: 38‑4330920
- D‑U‑N‑S: 133615576
- Physical address: 30 N Gould St Ste N, Sheridan, WY 82801, USA
- Contact email: info@allient.io
- Data Protection Officer (if applicable): [Name / DPO contact]
2. Key Definitions
- Personal Data: Any information relating to an identified or identifiable natural person.
- Processing: Any operation performed on Personal Data (collection, storage, use, disclosure, etc.).
- User: Any natural person who accesses or uses our Services.
3. Personal Data We Collect
| Category | Examples | Source | Primary Legal Basis* |
|---|---|---|---|
| Identification Data | Name, postal address, email, phone, username | Directly from user | Contract / Consent |
| Commercial Data | Orders, transaction history, tokenised payment info | User / Payment processor | Contract |
| Technical Data | IP address, device type, OS, device IDs, log data | Automatically collected | Legitimate interest |
| Usage Data | Pages visited, in‑app actions, interaction with marketing | Automatically collected | Legitimate interest / Consent |
| Location Data | City, country, approximate coordinates | Device / browser | Consent |
| Sensitive Data | We do not intentionally collect sensitive data. If we ever need to, we will request explicit consent. | N/A | Explicit consent |
*Legal bases align with the EU GDPR. If other laws apply (e.g., CCPA), please amend accordingly.
4. Purposes and Legal Bases for Processing
| Purpose | Description | Legal Basis |
|---|---|---|
| Service Delivery | Create and manage accounts, process payments, provide core features, support and updates | Contract |
| Communications | Technical alerts, transactional emails, support responses | Contract / Legitimate interest |
| Marketing | Newsletters, promotions and personalised content | Consent / Legitimate interest |
| Analytics | Evaluate and improve performance using aggregated or pseudonymised data | Legitimate interest |
| Legal Compliance | Fulfil tax, accounting and regulatory obligations | Legal obligation |
| Fraud Prevention & Security | Detect, prevent and respond to malicious activity | Legitimate interest |
5. How We Share Your Information
We share Personal Data only when necessary:
- Service Providers (e.g. hosting, analytics, payment gateways, customer support) acting as processors under strict contractual terms.
- Public or regulatory authorities when required by law.
- Corporate transactions: in a merger, acquisition or asset sale, you will be notified.
- With your explicit consent.
We do not sell Personal Data to third parties.
6. Cookies and Similar Technologies
We use cookies and similar technologies to recognise your browser or device, improve the Services and deliver relevant advertising. For details, please see our Cookie Policy.
7. Data Retention
We retain Personal Data only for as long as necessary to fulfil the purposes outlined in this Policy, unless a longer retention period is required or permitted by law. Afterward, the data is deleted or anonymised.
8. Information Security
We implement reasonable technical and organisational measures (e.g., encryption, access controls, staff training) to protect Personal Data against unauthorised access, alteration or loss.
9. International Data Transfers
When transferring Personal Data outside the European Economic Area, we rely on Standard Contractual Clauses or other adequacy mechanisms to ensure an equivalent level of protection.
10. Your Data Protection Rights
Depending on applicable law (e.g., GDPR, CCPA), you may have the right to:
- Access the Personal Data we hold about you;
- Rectify inaccurate or incomplete data;
- Erase data ("right to be forgotten") in certain circumstances;
- Restrict processing;
- Data portability;
- Object to processing based on legitimate interest or direct marketing;
- Withdraw consent at any time, without affecting the lawfulness of prior processing.
To exercise these rights, contact us at info@allient.io. We will respond within 30 days.
11. Cookie Choices
You can manage or disable cookies via your browser settings or our consent banner. Disabling certain cookies may affect Service functionality.
12. Children's Privacy
Our Services are not directed to children under 16. We do not knowingly collect data from children. If you believe we have processed a child's data, please contact us so we can delete it.
13. Changes to This Policy
We may update this Policy from time to time. We will post the revised version with a new "Last Updated" date. For material changes, we will notify you via email or a prominent notice.
14. Contact Us
If you have questions or concerns about this Policy or our privacy practices:
Allient Technologies LLC30 N Gould St Ste N
Sheridan, WY 82801
United States
Email: info@allient.io